CONNECT Learning & Evaluation - AmeriCorps VISTA
Resident Outreach VISTA - AmeriCorps VISTA
Storytelling Internship


CONNECT Learning & Evaluation - AmeriCorps VISTA

The Neighborhood Developers, Inc.

Reports to: CONNECT Director

The Neighborhood Developers, Inc. (http://theneighborhooddevelopers.org/) creates vibrant neighborhoods where people from all walks of life can thrive. Focused on three cities that abut Boston to the north (Chelsea, Revere, and Everett), TND brings its core strengths -- building homes, engaging neighbors, and fostering economic mobility -- to community partnerships that create thriving families and strong neighborhoods.  One of TND’s signature initiatives is the CONNECT Financial Opportunity Center, which co-locates and integrates the services of five agencies working together to improve the financial mobility of 4,000 clients annually.

CONNECT offers a range of services to assist families on their journey to financial resilience.  The five partner agencies that comprise CONNECT together offer housing counseling, free tax preparation, assistance with public benefits applications, financial education workshops, financial coaching, access to credit-building financial products and mainstream banking services, career counseling / placement, adult basic education (ESL / HiSet), and access to training programs.  The program’s leadership constantly seeks to improve the mix, method of delivery, and quality of its services to better meet community members’ needs.  

Job Description

CONNECT is seeking a capable self-starter to provide one year of full-time service as its Learning and Evaluation Assistant starting August 2018. The VISTA will have two broad roles:

(a) develop, refine, and implement new cross-partner initiatives (50%); and

(b) build TND’s capacity as CONNECT’s “backbone” organization to collect and manage client performance data and to use that data to evaluate and adapt programming (50%).

During the 2018-2019 year of service, the VISTA will be responsible for the following specific objectives:

  1. Develop a plan for disseminating our refined “recipe” for revamped, stickier financial education curricula to new audiences.

  2. Conduct research that enables TND to determine its appropriate role in workforce development to complement existing community capacity.

  3. Make improvements to data tracking system in SalesForce (TND’s database) for CONNECT clients (serving approximately 4000 clients per year) to enhance data quality and usage.

  4. Analyze SalesForce data to provide ongoing and timely feedback to inform improvements to client outcomes, program design and operational processes.

To accomplish these objectives, typical activities in a day can include: creating a project plan, creating instructional materials, soliciting feedback/input from colleagues on a draft plan or materials, meeting with external organizations to understand their programs, training colleagues or volunteers on a new process, running reports, compiling spreadsheets, importing/exporting data, interpreting data, researching best practices, distilling key learnings from conferences and other convenings; creating and monitoring data dashboards; analyzing internal data; and making recommendations.

Please note this is a VISTA member position, not a staff position. The VISTA member will be supervised by the CONNECT Director and will work closely with the Director of Learning and Evaluation and the staff of CONNECT’s five partner organizations.   The VISTA (Volunteers in Service to America) program provides full-time volunteers to nonprofit, faith-based and other community organizations to create and expand programs that bring low-income individuals and communities out of poverty. In addition to a living allowance, the VISTA program offers an education award or cash stipend, health insurance, and week-long training in a U.S. city. For more information about AmeriCorps VISTA, see https://www.nationalservice.gov/programs/americorps/americorpsvista

Qualifications

Required:

  • College degree or relevant work history

  • U.S. Citizen at least 18 years of age

  • Excellent verbal and written communication skills

  • Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects

  • Thrives in a fast-paced work environment

  • Ability to work occasional evenings (e.g. for focus groups), not to exceed 40 hours/week

  • Strong work ethic, a good sense of humor, and a commitment to social justice

Desired:

  • Experience working in a diverse multi-cultural community

  • Relevant experience in community development / workforce programs

  • Database experience, preferably Salesforce

  • Bi-lingual English-Spanish (both written and spoken)

To Apply

TND is an Equal Opportunity and Affirmative Action Employer.  

Please email a resume and cover letter to personnel@tndinc.org. Applications will be accepted until June 30, 2018, but the position will be filled on a rolling basis.


Resident Outreach VISTA - AmeriCorps VISTA

The Neighborhood Developers, Inc.

Reports to: CONNECT Director

The Neighborhood Developers, Inc. (http://theneighborhooddevelopers.org/) creates vibrant neighborhoods where people from all walks of life can thrive. Focused on three cities that abut Boston to the north (Chelsea, Revere, and Everett), TND brings its core strengths -- building homes, engaging neighbors, and fostering economic mobility -- to community partnerships that create thriving families and strong neighborhoods. TND-owned buildings are home to approximately 400 families, of which 91% are low-income and 49% are extremely low-income.   TND’s Resident Services staff seek to build a sense of community among our 400 families, help ensure stable tenancy, and promote a high quality of life.

TND is also home to the CONNECT Financial Opportunity Center (http://www.connectnow.org/), which welcomes residents of TND-owned properties as well as members of the broader community. CONNECT co-locates and integrates the services of five organizations working together to improve the financial mobility of 4,000 clients annually.  Of these, more than 1,000 people use CONNECT’s financial capability services each year: they apply for food assistance and low-cost health insurance, maximize their tax refund using our free tax preparation service,  bolster their financial confidence and knowhow in our classes, and build their upward trajectory with the support of a financial coach.  Through the other CONNECT partner organizations, they can also learn English, advance their education, get into vocational training programs, get help finding a job, use specialized banking products to improve their credit, and solve housing problems.  The integration and co-location of services is designed to make it easier for clients to overcome multiple barriers to economic mobility.

The Resident Outreach VISTA serves as a bridge between Resident Services and CONNECT, and has two major points of focus:

  1. Link TND residents to CONNECT services so they are more able to use the opportunity of stable, affordable housing as an economic stepping stone.  (50%)

  2. Promote, support, and improve financial capabilities programming that is demonstrated to help people move out of poverty, with a particular focus on improvements to CONNECT service mix that will better meet residents’ needs. (50%)

Job Responsibilities

TND is seeking an outstanding individual to provide one year of service as a Resident Outreach VISTA, serving as a full-time VISTA member from August 2017 – August 2018.  Please see https://www.nationalservice.gov/programs/americorps/americorpsvista for more information about the Federally-funded VISTA program.

During the year of service, the Resident Outreach VISTA will be responsible for the following objectives:

  1. Deepen tenants’ utilization of TND and CONNECT services. Maintain a close working relationship with Resident Services staff; oversee community outreach and cultivate relationships with resident leaders; implement an evolving referral and retention plan; brainstorm, research, design, and test improvements to referral and retention plan; create a plan to improve financial capability services at TND properties and initiate/promote efforts to bring other CONNECT services to TND properties; implement and improve a survey protocol, compile and report on results.

  2. Expand CONNECT capacity to deliver Financial Capability services. Recruit, train, and supervise volunteers to increase our capacity to deliver services in novel ways; oversee integration of those services with those of our partner organizations.

  3. Deepen the impact of CONNECT’s Financial Capability services. Build systems and organizational capacity to increase the number of clients that can participate in the public benefits assistance program; collect feedback from clients on specific changes in program delivery that have been selected for testing.

  4. Design and implement improvements to financial education. Research effective methods, convene focus groups, and survey past class participants; create and run a new financial education class using our “rapid prototyping” method, develop train-the-trainer materials, and cross-train other instructors.

The VISTA member will be supervised by the CONNECT Director and will work closely with Resident Services staff.

Please note this is a VISTA member position, not a staff position. VISTA (Volunteers in Service to America) provides full-time volunteers to nonprofit, faith-based and other community organizations to create and expand programs that bring low-income individuals and communities out of poverty. In addition to a living allowance, volunteers receive an education award or cash stipend, health insurance, and week-long training in a U.S. city. For more information about VISTA, see https://www.nationalservice.gov/programs/americorps/americorpsvista

Qualifications

Required:

  • College degree or relevant work history

  • U.S. Citizen at least 18 years of age

  • Excellent verbal and written communication skills

  • Bi-lingual English-Spanish (both written and spoken)

  • Responsible, self-motivated, and able to carry out and prioritize multiple ongoing projects

  • Ability to coordinate and supervise groups of volunteers

  • Thrives in a fast-paced work environment

  • Willingness to work a flexible schedule, including at least one weekday evening or Saturday per month, not to exceed 40 hours/week

  • Strong work ethic, a good sense of humor, and a commitment to social justice

Desired:

  • Experience working in a diverse multi-cultural community

  • Relevant experience in community development programs and/or human services

To Apply

TND is an Equal Opportunity and Affirmative Action Employer.  

Please email a resume and cover letter to personnel@tndinc.org. Applications will be accepted until June 30, 2018, but the position will be filled on a rolling basis.


Storytelling Internship 

Purpose 

We are looking for an enthusiastic storytelling intern to join our communications department. As a storyteller you’ll advance the mission by capturing the stories and strong photos of the people we serve—bringing the impact of our work into focus. 

Job Functions and Responsibilities

  • Going out into the field and interviewing stakeholders 

  • Writing stories

  • Documenting events and programs

  • Photographing stakeholders

  • Distributing content on several channels

  • Identifying best-of photos from events and interviews

  • Filming Events (If interest and ability)

Requirements

Students applying for this internship should have an interest in capturing stories. You’ll need strong written and verbal communication skills. This internship is for students seeking school credit. School-credit requirements vary from school to school.

We are looking to fill multiple intern positions and will fill the positions on a rolling basis. The ideal candidate can commit to a minimum of 10 hours a week. The schedule is flexible, and will be determined based on your availability and program need.

For more information, please contact

Trey Greer, Communications Manager
tgreer@tndinc.org